Effective Leadership Communication: A Guide for Department Chairs and Deans for Managing Difficult Situations and People
| Author | : | |
| Rating | : | 4.15 (815 Votes) |
| Asin | : | 1933371196 |
| Format Type | : | paperback |
| Number of Pages | : | 272 Pages |
| Publish Date | : | 2013-02-02 |
| Language | : | English |
DESCRIPTION:
"This book is for those who serve or aspire to serve as chairs of deans in higher education " (Journal of Continuing Higher Education, Fall 2007)
Joyce is vice president for marketing, enrollment, and student services at the University of South Dakota. . Mary Lou Higgerson is vice president for academic affairs and dean of the college, and Teddi A
By moving between these two perspectives, readers will gain more insight into their own style of managing conflict and understanding of leadership. Conflict can appear with varying degrees of intensity or hostility, but if ignored or managed ineffectively, it can slow or jeopardize an institution's success. Their leadership success depends on their ability to effectively manage a variety of conflict-laden situations, and negotiate people’s varying needs and personalities. This book, at its core, is about communication strategies that support effective leadership. Chairs and deans, who have leadership responsibilities to both administrators and faculty, often find a significant portion of their jobs devoted to conflict management. First it shows how to establish a foundation for effective leadership communication; next, it discusses developing a fair and effective leadership communication style; and finally, it shows how to employ leadership communication to manage especially difficult people, from prima donnas to pot stirrers.Each chapter contains a series of questions and prompts to guide readers through a hypothetical but realistic situation, an