Designing the Conversation: Techniques for Successful Facilitation (Voices That Matter)
| Author | : | |
| Rating | : | 4.30 (994 Votes) |
| Asin | : | 0321886720 |
| Format Type | : | paperback |
| Number of Pages | : | 264 Pages |
| Publish Date | : | 2014-01-21 |
| Language | : | English |
DESCRIPTION:
His workshops have beenattended by a variety of companies, from lean startups to large corporations. Since 1993 he has helped manycompanies incorporate user experience strategies and tactics into their designs.Brad Nunnally is a Lead User Experience Consultant at Perficient, where he performs UX activities including research, modeling, design, and testing. Russ Unger, co-author of A Project Guide to UX Design and user experience co
Designing the Conversation: Techniques for Successful Facilitation is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Facilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable—until now. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way.With this book, you will learn how to:Bring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of usersPrepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for youPerform group facilitation in workshops, brainstorming sessions, and focus groupsManage individual facilitation activities through interviews, usability testing, sales calls, and mentoringConduct one-to-ma
His workshops have beenattended by a variety of companies, from lean startups to large corporations. Over the course of his career, he has helped clients in the financial, healthcare management, public utilities, and pharmaceutical management industries identify customer and user needs, and has developed engaging experiences catered directly for those needs.Dan Willis is a user experience consultant who has been launching robust websites and apps since the mid-1990s.He was the first User Experience Director at washingtonpost, and he held the same title at PBS. He is the creator of UX Crank (uxcrank), a resource for UX professionals.. About the AuthorRuss Unger, co-author of A Project Guide to UX Design and user experience consultant, is on the Advisory Board forthe Department of Web
Amazingly thorough review of techniques and tactics In the interest of full disclosure, I was asked by the authors to contribute to this book. And my comments made it to print. That said, I was actually uncertain what this book was going to end up being when it was first described to me. Now, seeing it in real life, I am amazed at how much terr. Finally, a facilitation guide for designers and strategists Karen McGrane I was just asked to recommend a book on facilitation, and I was thrilled to be able to recommend this one. The skills needed to effectively facilitate discussions are crucial to helping organizations deal with change. For anyone who's involved in building new products or managing teams that ha. Buy it to think about details about facilitation and workshops Is a good book to prepare itself for a workshop or important meeting or facilitation. Isn't a book complet because it give not tools (if you wait for it), but another books like Gamestorming (Dave Gray made a excellent job) is a lot helpful. But is a good book to value better your work, pre an